cancel premium trial

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  kulcsars · Member · May 3, 2015 at 7:03 am

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  Hi!

  I have bought the 14 day trial.
  I would like to cancel it. But the problem is that I cannot access my email account, where the confirmation email was sent to.

  Could you cancel it for me some other way? Or send the confirmation email to another address?

  The blog I need help with is: (visible only to logged in users)

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  helper-ringostarr · Member · May 3, 2015 at 7:27 am

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  Hi,

  You should be able to cancel premium plan by visiting the “My Upgrades” page. Just click on “Cancel This Upgrade” under the plan listing.

  Hope this helps, but let us know if you need any additional assistance with this!

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  kulcsars · Member · May 3, 2015 at 7:39 am

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  Hi yoavf!

  Thank you for the quick reply!
  I clicked on it, and after on the popup window also clicked on the blue button.
  However, the premium plan is still there.

  Do I have to wait some time?

  Thank you so much for your help!

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  kulcsars · Member · May 3, 2015 at 8:11 am

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  Update: I could change my email adress to a one I can access.
  I am trying to cancel my premium plan, but I’m not getting the confirmation email.

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  kulcsars · Member · May 3, 2015 at 12:40 pm

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  Okay, so first I had to cancel, my domain mapping! After I could cancel my premium subscription!

  Thanks again yoavf for the help!

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  jeremeylduvall · Member · May 3, 2015 at 5:50 pm

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  Okay, so first I had to cancel, my domain mapping! After I could cancel my premium subscription!

  Excellent! Looks like all upgrades were removed from your account. Let us know if you need anything else.