Cancel Premium trial please

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  mjoseebuist · Member · Mar 23, 2015 at 8:41 pm

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  I tried to cancel the Premium trial before the deadline but I was still charged for it. Error message: “A pay option has not been canceled and refunded. There was a problem with refund your payment. Please contact the helpdesk.” I sent a private message on March 21 to fix it but hasn’t received a reply.

  The blog I need help with is: (visible only to logged in users)

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  staff-ozmodiar · Staff · Mar 24, 2015 at 12:12 am

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  It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.