Cancel Private Registration

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  ipandreatta · Member · Jul 26, 2023 at 9:22 am

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  Dear all,

  Good morning!

   I am trying to move my domain and it is failing. I get this message:

  “The request to transfer the following domain name(s) to another registrar has been denied. The domain(s) currently has Private Registration:

  detalhesdeviagem.com

  If you still want to transfer the domain(s) to another registrar, you must first cancel your Private Registration(s).

  I did all the indicated process, unlocked the transfer lock and followed the process. However I get this message that the ‘private registration needs to be cancelled’.”

  Please can you cancel the private registration so I can complete the transfer?

  Thank you!

  The blog I need help with is: (visible only to logged in users)

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  staff-dragon · Staff · Jul 26, 2023 at 10:17 pm

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  Hey there,

  We can certainly help get your domain transferred over. I see that the privacy protection for the detalhesdeviagem.com domain is set to off, and the domain currently has a status of pendingTransfer. This status generally means that the domain is in the process of transferring over to the new registrar. Generally, if a domain transfer fails the domain status will reflect this and no longer show that the transfer is pending.

  As a first step, I recommend checking with your new registrar to ensure that the domain transfer has in fact, failed. If this is the case, the fastest way to move forward would be to cancel the transfer entirely and then initiate it again.

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  staff-dragon · Staff · Jul 26, 2023 at 10:17 pm

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  Additionally, to ensure the privacy protection for your domain is turned off, as we are seeing, you can set it to On once again and then switch it back to Off. While this is very much the domain equivalent of “turn it off and back on again,” sometimes this can help ensure the registrar reflects the domain setting.

  

  Domains » Transfer a Domain to Another Registrar

  in WordPress.com Support

  5 min read

  This guide explains how to transfer a domain registered with WordPress.com out to another provider (known as a registrar), such as GoDaddy or 1&1. Please note that your domain must be at least 60 days old before you can transfer it away. If it’s a new domain, you can change the name servers instead. Step One: Prepare the Domain Transfer Follow these steps to prepare your domain for t

  Hope this helps!