Cancel purchase

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  sabrohna · Member · Jan 19, 2017 at 1:22 am

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  I want to cancel a purchase, but I see no cancel option. Ultimately, I want to delete one of my sites. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 19, 2017 at 2:03 am

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  What did you purchase?
  When did you purchase it?
  Which site did you purchase it for?

  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  gemmacevans · Member · Jan 19, 2017 at 1:50 pm

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  Hi,

  Can you confirm which upgrade you would like to cancel? I can cancel it for you.

  Once your upgrades are removed, you will be able to delete your site using these steps:

  Delete a Website

  Let me know if you have any questions.