Cancel purchase

• 

  thequietclown · Member · Mar 14, 2023 at 10:37 pm

  • Copy link
  • Add topic to favorites

  I accidentally did personal instead of premium
  I got charged twice

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  aleone89 · Staff · Mar 15, 2023 at 8:16 am

  • Copy link

  Hey there,

  Many thanks for reaching out.

  To check are you looking to utilise the premium plan? If yes, it looks like the upgrade from the personal plan to the premium plan has been cancelled and refunded (https://wordpress.com/me/purchases/billing).

  It’s possible to repurchase this here. When it comes to upgrading, we take into account the current purchase, and so you would have 48 prorated credits, as part of our credit system: https://wordpress.com/support/manage-purchases/#pro-rated-credits

  It looks like you’re just getting started – I’d love to know more about the website you want to build and offer any pearls of wisdom that may be of use. :)