Cancel recurring renewal

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  meghangarlow · Member · Apr 11, 2020 at 6:30 pm

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  Help please. I want to cancel this and end my website. I can’t find directions on where these charges can be changed. Please advise

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  supernovia · Staff · Apr 12, 2020 at 4:49 am

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  Hi, we can help with that. We just need you to log into the correct account first.

  Can you log out, then log in again using the email address that received purchase notifications and what not? That’s the one you’ll need to use. Then respond here.

  Here’s how you can recover access if needed:

  Recover Your Account

  If you’re having trouble with that, you can also use https://wpchrg.com to look up the charge and contact billing directly.