cancel recurring subscription

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  hollingsworthcdwp · Member · Dec 2, 2023 at 4:56 pm

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  need to cancel recurring subscription to Measurement Price calculator.
  The plugin is not being used.

  Receipt ID
  87083818
  Transaction ID
  pi_3OFgPd2HoW5Vg98J0l1NfRmM

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  faisalahammad · Member · Dec 2, 2023 at 9:48 pm

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  I have tagged your post so the staff can see it. Please wait patiently, someone will get back to you shortly. 😃

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  aisajib · Member · Dec 3, 2023 at 11:27 am

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  Hi there!

  It appears you are referring to a Woo subscription. Could you please contact the Woo team directly at this link? They will be happy to help you with canceling and refunding the most recent payment.

  Thanks!

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  hollingsworthcdwp · Member · Dec 4, 2023 at 10:33 am

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  the subscription was under my name and account for a website in development. That website has been sold to new owners.

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  hollingsworthcdwp · Member · Dec 4, 2023 at 10:35 am

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  the subscription for the plugin is not connected to a website. Please tell me how to cancel and get a refund.

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  hollingsworthcdwp · Member · Dec 4, 2023 at 10:38 am

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  the steps shown to cancel this subscription DO NOT WORK in my case, as the plugin is not connected to a website.

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  helper-heroponriki · Member · Dec 4, 2023 at 3:34 pm

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  Regrettably, as the product billing was handled through Woo, they are better equipped to assist you with this matter, as we lack the necessary access for processing. Could you please provide more details about the difficulties you’re experiencing while attempting to log into your Woo account here? https://woocommerce.com/my-account/contact-support/

  Let us know if you still have trouble!