Cancel redirect and refund

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  jeremyhogan926903921 · Member · Jan 29, 2015 at 5:38 pm

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  I am paying for a redirect from marenhogan.wordpress.com to blog.redbranchmedia.com. It just automatically upgraded. I would like to cancel that redirect and get a refund if possible.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jan 29, 2015 at 5:42 pm

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  Provided you are logged in under the same username account that purchased the upgrades for any blog, you can disable auto-renew Dashboard > Store > My Upgrades > Disable auto-renew

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  Note: It takes from 1 – 2 weeks for the refund to be received.
  http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

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  gracejiyoung · Member · Jan 30, 2015 at 1:36 am

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  Hi there,

  I found that the redirect was in another account, so I have emailed that account for confirmation. Please reply to me from there and I can get this canceled.

  Cheers!

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  jeremyhogan926903921 · Member · Jan 30, 2015 at 2:23 pm

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  Thanks, @gracejiyoung! Saw it and responded.