Cancel & Refund

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  tfcoll · Member · Dec 5, 2016 at 1:23 pm

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  Hi, last year I thought I wanted to blog and signed up with WordPress. I started but decided not to do it and if you check you’ll notice I’ve never used it. Please cancel my account and refund my payment of $26.00 dated 12/5/16 Thank you very much.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 5, 2016 at 5:38 pm

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  Do you wish to use the domain on a different site?

  What is the underlying .wordpress.com URL?

  Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?

  Refunds
  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Canceling upgrades
  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Dec 5, 2016 at 10:00 pm

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  I can absolutely help you with that.

  Just to clarify, if you want to cancel your domain innovationsblogbytimcoll.com it can take up to several weeks for our domain registrar to release the domain, and it may not choose to do so. We can’t guarantee that your domain will ever be available to you again once canceled. If you have any intention of using innovationsblogbytimcoll.com again in the future, I suggest that you do not choose to cancel.

  Please confirm that you understand and want to cancel your domain. Once you have done so, I will cancel it and remove the upgrade from your account.

  Please let me know if you have further questions or if anything is unclear.