cancel refund not working

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  vpkpkp53 · Member · Feb 17, 2015 at 7:26 pm

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  I recently made this mistake of deleting this blog, “paulettemaldendotcom1.wordpress.com”

  What I’m trying to do is associate or transfer the premium upgrade purchased for paulettemaldendotcom1.wordpress.com with a new domain which I would like to purchase through wordpress…

  However, I can’t seem to transfer that upgrade – so I was trying to start over or cancel and refund the paulettemaldendotcom1.wordpress.com subscription but the “Cancel and Refund” button doesn’t seem to function at all.

  I’d prefer a transfer option, but if that cant work then I’d like to cancel, refund, and start the process over.

  Best,
  Paulette

  Ok so because the site was deleted….I can’t transfer it. I’ve learned that much. However I do need a cancel and refund please. It isn’t working the way it should the button is essentially a dysfunctional button. It doesn’t point to anywhere because the site was deleted. On mistake of course.

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  thatrobyn · Member · Feb 17, 2015 at 7:45 pm

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  Hi there, Paulette!

  I’ve issued a $99 refund for you. You’re all set! You can add the Premium upgrade onto whatever site you’d like.

  I hope this helps! If you have any other concerns, drop me a note. Thanks much!

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  vpkpkp53 · Member · Feb 17, 2015 at 7:47 pm

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  can you send a receipt to my email of that refund?

  Thank You

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  thatrobyn · Member · Feb 17, 2015 at 7:51 pm

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  Hey there!

  You should have received a receipt, but just in case, I’ve sent another.

  Apologies, if you receive two copies!

  Please let us know if you have any other questions. Thanks much!