Cancel renew plan

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  alanhnguyen · Member · Jul 3, 2018 at 5:08 pm

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  I want to cancel purchases

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  catkiinson · Staff · Jul 3, 2018 at 8:41 pm

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  Hi,

  What’s the url of your site?

  Please note that we can only assist with WordPress.com hosted sites on this forum.

  If your site is hosted elsewhere, you can ask for support in the WordPress.org forums: 
  https://wordpress.org/support/forums/

  The difference between .ORG and .COM is explained here:

  WordPress.com vs. WordPress.org

  You can manage .com site purchases via these instructions: https://en.support.wordpress.com/manage-purchases/

  Thank you.

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  kokkieh · Staff · Jul 4, 2018 at 9:01 am

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  Hi there,

  The account you’re using to post here does not own any plans or sites, and have never bought any upgrades from us.

  What is the address of the site where you want to cancel the plan?