Cancel renewal

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  fcbayog · Member · May 27, 2016 at 12:44 am

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  My domain name thefrcbayog.com has been renewed, however I am no longer using the domain name as I have deleted it. Please advise.

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  timethief · Member · May 27, 2016 at 2:16 am

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  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  rachelsquirrel · Member · May 27, 2016 at 5:28 am

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  Hi there,

  The domain – thefrcbayog.com – doesn’t expire until next month:

  https://whois.icann.org/en/lookup?name=thefrcbayog.com

  It hasn’t renewed yet but if you’d like to cancel the renewal you’ll need to sign into the account associated with the domain which is different to the one you’re currently signed into. Then visit the Manage Purchases page, click the domain, and choose “Remove thefrcbaygog.com”:

  https://wordpress.com/purchases/thefrcbayog.com/4701403

  If you have any problems or need a hand send us an email to help@wordpress.com using the email address associated with the account.