cancel renewal

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  xtina828 · Member · Jan 3, 2019 at 4:55 pm

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  I would like to cancel my renewal/get a refund. I plan to delete the domain/website.

  The blog I need help with is: (visible only to logged in users)

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  charleybea · Member · Jan 3, 2019 at 11:53 pm

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  Hello @xtina828,

  You can cancel and request a refund for your plan within 30 days of purchase by going to your Manage Purchases page, locating the plan you wish to cancel and choosing “Cancel and Refund”.

  You can find more information about the Refund process here: https://en.support.wordpress.com/refunds

  I hope this helps.

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  kokkieh · Staff · Jan 4, 2019 at 9:39 am

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  Hi there,

  The account you’re using to post here has never bought any upgrades from us, and has also been deleted since you posted this thread, so you won’t be able to reply here any more.

  Please log in as the account that owns the upgrades in question and contact support at https://wordpress.com/help/contact for help.

  If you’re unsure of the correct account, please reply to the account closure email we sent you and provide the domain for your site and we can continue helping there.