Cancel renewal

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  yrgb8v2v9v · Member · May 11, 2023 at 9:30 am

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  I just got billed for renewal but wanted to cabcel

  WP.com: Yes
  Correct account: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  yrgb8v2v9v · Member · May 11, 2023 at 9:34 am

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  Did not want to renew-wasn’t until June but just got charged so looking for a refund

  WP.com: Yes
  Correct account: Unknown

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  helper-heroponriki · Member · May 12, 2023 at 2:13 pm

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  Hi there!

  I just took a look and unfortunately, it seems that we don’t have any record of purchases, transactions, or billing activity under the account you’re currently logged into. But don’t worry, we still want to help you out as much as we can.

  To get started, could you please provide us with the charge details at https://wpchrg.wordpress.com/ ? This will help us to identify the transaction and provide you with the assistance you need.

  To find the transaction ID, you can check your bank statement for a charge with WordPress followed by a ten-digit letter/number code.

  For example: WordPress XXXXXXXXXX.

  If you only see a partial transaction ID, you may need to contact your bank directly to get the full ID needed.

  I hope this information helps you out! Let me know if you have any further questions or concerns.