Cancel service

  • Unknown's avatar
    kavitamatchhealth · Member ·

    I would like to cancel my yearly plan and get a refund.

    I don’t have a site linked to this WordPress.com account

    The blog I need help with is: (visible only to logged in users)

  • joelwills · Staff ·

    Hi there,

    I’m sorry, but the website matchhealth.com that you have reported is not hosted at WordPress.com. As such, we are unable to provide any direct assistance in this manner.

    It’s actually not even a WordPress site, it’s hosted with Wix.com, please contact them for assistance, they will be able to help you cancel that site that they host for you.

    If you’re interested in getting started with WordPress.com, and are looking to move your site to another host or platform, we have a guide to easily importing your Wix site (before you cancel it) to WordPress.com here: https://wordpress.com/support/import/import-from-wix/

    You can import your site, or start from scratch for free here: https://wordpress.com/start/user

    Here at WordPress.com we provide managed hosting. We take care of many of the elements of running a WordPress site, and provide extensive support and help along the way through live chat, email and forums like this.

    Please let us know if we can help further, thanks!

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