Cancel site

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  fmh82 · Member · Dec 18, 2016 at 4:02 pm

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  I would like to cancel FMH82 site.
  Thank you in advance,
  best regards

  The blog I need help with is: (visible only to logged in users)

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  eallas · Member · Dec 18, 2016 at 5:31 pm

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  Hi there fmh82!

  You can cancel your FMH82 site by looking at the FAQ: Renewing and cancelling section of the support pages.

  To quote:

  How can I cancel my domain name?
  To cancel a domain you registered with WordPress.com, please log into your account and go to the Manage Purchases section of your Personal Settings. Click on the domain and then the button to Cancel.
  If it’s been more than 2 days since the purchase date, you will not receive a refund but the domain can still be canceled by contacting support.
  
  How can I cancel my plan?
  You can cancel your plan via Purchases. Click the button to Cancel below the plan details. Follow the prompts to cancel your plan, and be sure to check your email for a link to confirm your cancellation.

  Let me know if you need anything else! Have a great day!

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  fmh82 · Member · Dec 18, 2016 at 6:00 pm

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  I am sorry to disturb you, but, in the French version, there is no way to cancel (no cancel button… see below)

  I tried to join the support, another time unsuccessfully…

  De : WordPress.com Support Forums [mailto:(email visible only to moderators and staff)] Envoyé : dimanche 18 décembre 2016 18:32À : (email visible only to moderators and staff) : [WordPress.com Forums] Cancel site

  eallas replied to a forum topic that you subscribe to

  in response to the topic “Cancel site”:

  Hi there fmh82!

  You can cancel your FMH82 site by looking at the FAQ: Renewing and cancelling section of the support pages.

  To quote:

  How can I cancel my domain name?To cancel a domain you registered with WordPress.com, please log into your account and go to the Manage Purchases section of your Personal Settings. Click on the domain and then the button to Cancel.If it’s been more than 2 days since the purchase date, you will not receive a refund but the domain can still be canceled by contacting support.How can I cancel my plan?You can cancel your plan via Purchases. Click the button to Cancel below the plan details. Follow the prompts to cancel your plan, and be sure to check your email for a link to confirm your cancellation.

  Let me know if you need anything else! Have a great day!

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  Thanks for flying with WordPress.com

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  staff-ozmodiar · Staff · Dec 19, 2016 at 7:01 pm

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  The issue is that the WordPress.com user account that you are posting from is not the owner of any upgrades.

  Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to cancel the upgrade.