Cancel site and auto renew payment

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  jainekeskeys · Member · Apr 13, 2016 at 6:22 pm

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  Hello,
  I no longer want this site and do not want another payment to be made (due on 13th June according to the email).
  When I go to ‘Manage Purchases’ page, I can’t see anything about cancelling?
  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Apr 13, 2016 at 6:36 pm

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  Hi –

  When you visit your Manage Purchases page you will see all upgrades that have been purchased under the user name that you are logged in with. If you select the upgrade that you want to cancel, you will see a trash can icon underneath the upgrade that reads, “Remove WordPress.com upgrade”.

  If you are not seeing the upgrade, then perhaps you are logged into the wrong account.

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  staff-zinnia · Staff · Apr 13, 2016 at 6:36 pm

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  Ooops! I forgot to include the link: http://wordpress.com/purchases/

  Please let me know if you need further help!

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  jainekeskeys · Member · Apr 13, 2016 at 6:53 pm

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  When I click on upgrade, it says my deal never expires – no trash option.
  Any ideas?

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  staff-zinnia · Staff · Apr 13, 2016 at 7:52 pm

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  If you don’t see the upgrade that you are looking for on your Manage Purchases page, then you are not in the right account. If it were associated with jainekeskeys then that is where you would find it.

  https://jainekeskeys.wordpress.com/ has been deleted.