Cancel Site Not Domain

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  taboralexd · Member · Jun 17, 2024 at 4:23 pm

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  I need to cancel an auto-renewal subscription for my site equitycollab.org but retain the auto-payment for the domain name. When I follow the provided link, I’m reverted to a past WordPress account I contributed to and not able to access my own.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staff-mikewp · Staff · Jun 17, 2024 at 4:40 pm

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  Hello! It looks like you are not contacting us from the correct account for the site equitycollab.org. If you remember the account that it is associated with it, you can login and cancel your plan subscription here:
  https://wordpress.com/me/purchases

  If you don’t remember the account/email that is associated with the site, please fill out the account recovery form here:
  https://wordpress.com/wp-login.php?action=recovery

  Please do not share any of the verification methods that we ask for in this forum post, only via the provided form.