Cancel site & subscription
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I want to cancel my WordPress membership and account permanently. Please confirm this is done, and will no longer be charged any money for WordPress.
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
Prior to closing your WordPress.com account, you must cancel any active WordPress.com plans or upgrades from the Purchases section of your account.
By following the directions on your Account Settings page (https://wordpress.com/me/account), you can permanently close your WordPress.com account.
Please note that you will lose all the sites you own and their contents when you close your account. Within a few weeks, the data will be removed entirely from the system, and at this point, this cannot be undone.
You can find more information here:
https://wordpress.com/support/close-accountHope this helps! :)
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Hi there,
You’ve never owned any recurring upgrades with us via this username account, so there’s nothing to cancel.
You only own a premium theme which you bought from us in March 2017, and that’s the only payment you’ve ever made to us. Premium themes are once-off purchases, so they don’t renew. Unless you buy something new from us, you won’t be charged again.
You can see the billing history for your account here:
https://wordpress.com/me/purchases/billing
If you perhaps own a paid upgrade under a different WordPress.com username account, you’ll need to be logged in as that account to cancel it.
Please tag threads like this, where a user specifically asks for confirmation that their upgrades have been cancelled, for staff, as you cannot give that confirmation without access to a user’s internal account information.
https://wordpress.com/support/wordpress-com-volunteers/#when-to-call-in-staff
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