Cancel Site/Stop Auto renew

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  shilyly · Member · Jan 8, 2016 at 5:13 pm

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  Why can’t I just cancel my site and stop the auto renew? I’ve already transferred the domain.

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  timethief · Member · Jan 9, 2016 at 4:26 am

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you.

  From the support docs: How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  supernovia · Staff · Jan 9, 2016 at 6:07 pm

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  Hi @shilyly, it looks like you somehow deleted the site before the upgrades were removed. I’ve fixed that up on our end. Cheers!

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  shilyly · Member · Jan 10, 2016 at 2:04 am

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  Thank you but why does it show this domain is still on WordPress when it has been transferred to Go Daddy?

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  supernovia · Staff · Jan 10, 2016 at 6:33 am

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  Ah, it looks like the nameserver settings still point here.

  Can you contact GoDaddy support find out what nameservers you should be using now? They’ll be able to help you configure the domain properly to work there.