Cancel Subscripion

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  mweller02 · Member · Jul 31, 2017 at 3:53 pm

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  I’m trying to cancel my subscription but when I follow your instructions to go to ‘Purchases’, there is nowhere that allows me to cancel.

  The blog I need help with is: (visible only to logged in users)

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  koulovat · Member · Jul 31, 2017 at 3:54 pm

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  Hi there,

  Thanks for reaching out!

  I’ve tagged this post so that a Happiness Engineer can take a closer look.

  Thanks for your patience!

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  wpsuly · Member · Jul 31, 2017 at 3:56 pm

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  Hello,

  From your link it appears that you are using the free plan so you are not paying anything.

  Best of luck.

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  shuklasuyogya · Staff · Jul 31, 2017 at 4:00 pm

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  Hey there,

  If it’s the free plan you want to cancel, here’s how you can delete the site: https://en.support.wordpress.com/empty-site/

  And here’s how you can delete your account: https://en.support.wordpress.com/deleting-accounts/

  Thanks!

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  gemmacevans · Member · Jul 31, 2017 at 5:03 pm

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  Hi mweller02,

  when I follow your instructions to go to ‘Purchases’, there is nowhere that allows me to cancel

  There are no upgrades owned by the account you are currently logged in to. Can you confirm the URL of the site you would like to cancel the upgrades for?

  Once I know more, I’ll look into this for you.

  Thanks!