cancel subscription

• 

  ranchcanal · Member · Apr 19, 2017 at 4:39 pm

  • Copy link
  • Add topic to favorites

  How can I cancel my subsciption?

  The blog I need help with is: (visible only to logged in users)

• 

  timethief · Member · Apr 19, 2017 at 4:40 pm

  • Copy link

  Exactly which subscription are you referring to please?
  Are you referring to canceling an upgrade?
  If so which one and when was it purchased?

• 

  timethief · Member · Apr 23, 2017 at 10:32 pm

  • Copy link

  Are you using a desktop computer and running an up to date browser version?

  Do you have a dodgy internet connection?

  Make sure you are running an up to date browser version found at https://browsehappy.com

  Try clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

  Try using another browser.

  Read all the tips here https://en.support.wordpress.com/browser-issues/

  If you are not successful please provide this specific info:
  (a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
  (b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

  Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

• 

  gemmacevans · Member · Apr 24, 2017 at 10:50 am

  • Copy link

  Hi ranchcanal,

  There are no purchases on the account you are logged in to. What would you like to cancel?

  Let me know and we’ll go from there.

• 

  ranchcanal · Member · Apr 25, 2017 at 1:57 pm

  • Copy link

  Thanks for your responses. It was the Lynda.com site I wanted to cancel. Just a little confused!!!

• 

  gemmacevans · Member · Apr 26, 2017 at 8:43 am

  • Copy link

  Thanks for the link. Lynda.com isn’t hosted on our servers so I’m unable to cancel anything for you. But I’d recommend contacting them directly — they should be able to help :)

  I’ve found their help page for you: https://www.linkedin.com/help/lynda