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  stephaniemichelle1 · Member · Dec 13, 2017 at 3:59 pm

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  Please cancel my subscription and domain name.

  The blog I need help with is: (visible only to logged in users)

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  staff-frank · Staff · Dec 13, 2017 at 4:16 pm

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  Hi there,

  I have adding the tag modlook to this thread for staff attention. Someone will assist you as soon as they are available.

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  gemmacevans · Member · Dec 13, 2017 at 4:49 pm

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  Hi simpledesignlife,

  Please cancel my subscription and domain name.

  Your account shows you disputed the payment for stephanieroberts.org several months ago and PayPal issued a chargeback against us:

  Chargebacks and Disputes

  When a chargeback is issued, all upgrades on your account are removed and your site is locked until you pay a chargeback fee or cancel the chargeback. Once the fee is paid or the chargeback has been cancelled, your account returns to normal.

  If you no longer need the domain stephanieroberts.org, I can cancel it completely. Once I’ve done so, there is no guarantee you will be able to register it again. Therefore we only recommend cancelling the domain if it won’t be needed in the future.

  Are you happy for me to cancel stephanieroberts.org?

  Please let me know if you have any questions.

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  stephaniemichelle1 · Member · Dec 13, 2017 at 4:53 pm

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  Yes, please cancel completely.

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  gemmacevans · Member · Dec 13, 2017 at 5:23 pm

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  Thanks for confirming, I’ve cancelled stephanieroberts.org for you.

  PayPal closed the chargeback and the money was refunded, so you will need to pay the chargeback fee in order to remove the lock on simpledesignlife.wordpress.com.

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  sonsoffungi · Member · Dec 14, 2017 at 5:48 pm

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  hi there, please cancel my subscription. thank you!

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  timethief · Member · Dec 14, 2017 at 5:52 pm

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  @sonsoffungi
  Are you the same person as simpledesignlife?

  If not then you need to use the Add New Topics link https://en.forums.wordpress.com/?new=1 and start your own thread. Be sure to include all relevant details such as the exact URL of the site and the username account that registered it.

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  gemmacevans · Member · Dec 15, 2017 at 9:45 am

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  Hi sonsoffungi,

  If you’d like us to look at our account, please follow @timethief’s suggestion and start a new thread. Thanks!