cancel subscription

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  dfeeney4 · Member · Aug 28, 2018 at 6:29 pm

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  Please confirm my subscription has been cancelled. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  dkmyta · Member · Aug 28, 2018 at 11:23 pm

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  Hey there,

  Please provide the URL for the website in which you would like the subscription cancelled for.

  I’ve tagged modlook for staff to help you out with this. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope this gets resolved soon!

  Cheers

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  brookedot · Member · Aug 29, 2018 at 4:01 am

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  Hi @dfeeney4,

  The account you are posting from, dfeeney4, has never upgraded to a paid plan. If you have another username or account you’d like to check the status of please let us know.

  You can verify an upgrade has been canceled from your purchase page at:
  https://wordpress.com/me/purchases

  Full cancellation/refund guide at:

  Refund a Purchase