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  meghanikiran · Member · Aug 28, 2018 at 6:31 pm

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  Hi, my name is Kiran Meghani @meghanikiran. Can you please cancel my subscription and refund me the money that you guys charged to my card. I was not supposed to be on autopayment. I did nto approve it.

  The blog I need help with is: (visible only to logged in users)

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  dkmyta · Member · Aug 28, 2018 at 7:24 pm

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  I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue gets resolved soon!

  Cheers

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  brookedot · Member · Aug 28, 2018 at 10:03 pm

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  Hi there,

  The WordPress.com user you are logged in as, meghanikiran, does not have any recent WordPress.com purchases. Is it possible that the purchase was made with another WordPress.com account?

  We’re happy to refund any non-domain purchases for up to 30 days. To get a refund post in the forums from the account with the active upgrades or follow these steps:

  Refund a Purchase

  To confirm the purchase visit https://wpchrg.wordpress.com or provide us the site which the upgrades was bought on.