Cancel subscription

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  jnnick0694 · Member · Sep 6, 2018 at 4:09 pm

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  I have been trying to contact someone in WordPress for last 5/6 days, but cannot find a phone number to speak with someone in the organization. Please advise me how I can cancel my subscription? Your assistance is appreciated

  The blog I need help with is: (visible only to logged in users)

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  dkmyta · Member · Sep 6, 2018 at 6:38 pm

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  Hey there,

  Please provide the URL for the website associated with the subscription you would like to cancel.

  I’ve tagged modlook for staff to help you out with this issue. Staff will be in touch within a few hours to look into your inquiry.

  For more information about how to get the attention of staff please review the following documentation: https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Hope your issue gets resolved soon!

  Cheers

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  brookedot · Member · Sep 7, 2018 at 12:07 am

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  Hi there,

  While we don’t provide phone support we are happy to assist those with a plan over live chat and all users in these forums.

  I’ve reviewed the account you are logged in as, jnnick0694 and do not see any upgrades on that account. Is there another WordPress.com account or domain you need help with?

  If so please post that information and we’ll take a look. You’ll also be able to delete your own https://wordpress.com/me/purchases