Cancel subscription

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  lj238a · Member · Dec 5, 2018 at 6:52 am

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  How do i cancel the premium plan of $120? When you go to manage purchases – I can’t see where to cancel this??
  You’re all set to keep accessing these benefits for another year! You will be charged A$120 for your WordPress.com Premium plan renewal and A$39.15 for your domain name ‘amandalj.blog’ on December 31, 2018. The charge will be made on your Visa (redacted), and will appear in the statement as WPCHRG.COM.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Dec 5, 2018 at 9:27 am

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  Hi lj238a,

  amandalj.blog is owned by another account, which is why there is no option to cancel the upgrade from the lj238a account you are currently logged in to.

  Please log out of WordPress.com, then log back in with the username amandalj23. Once logged in to the correct account, you should see the option to cancel this plan from the Manage Purchases page.

  Cancelling a custom domain means giving up ownership so this is only something I recommend doing if it won’t be needed in the future.

  It’s best not to share personal information like card details in a public place so I’ve redcated that information for you.

  Let me know how you get on.

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  gemmacevans · Member · Dec 5, 2018 at 9:28 am

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  Sorry, I made a typo in the username above. I’ve just corrected it to amandalj23 :)