Cancel subscription

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  lintmagnet · Member · Jan 28, 2019 at 12:56 pm

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  Hello. I’d like to cancel my subscription without closing my account, but I cannot seem to locate this option in the ‘Manage Purchases’ section. How can I do this?

  The blog I need help with is: (visible only to logged in users)

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  ratneshsonar · Member · Jan 28, 2019 at 1:52 pm

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  Hi there

  To Cancel any active subscription in Manage Purchases please refer to support document below .

  Manage Your Purchases

  Let us know if you have any further questions.

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  gemmacevans · Member · Jan 29, 2019 at 10:00 am

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  Hi lintmagnet,

  No upgrades have been purchased through the account you are contacting us from, which suggests you have another. What is the address of the site you wish to cancel the upgrades for? Please don’t post any transaction IDs here, a site address is the only information I need for now.

  You could also try logging out of lintmagnet, then log back in using the email address your last purchase receipt was sent to. Once logged into the correct account, there should be an option to cancel the upgrades from the Manage Purchases page.

  Come back to me if you have any trouble.