cancel subscription

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  danielahuberch · Member · Jan 29, 2019 at 9:45 am

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  Hi! How can I cancel my subscription?

  The blog I need help with is: (visible only to logged in users)

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  arvindsinghu · Member · Jan 29, 2019 at 9:54 am

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  Hi @danielahuberch,

  I am adding modlook tag for staff intervention.
  They are the one who can provide you an exact solution regarding billing.

  Thanks !!!

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  justjennifer · Member · Jan 29, 2019 at 10:04 am

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  Hi there, the site danielahubercom.wordpress.com looks to be a free website and account.

  However, if you have another WordPressdotcom website under this same account for which you’ve purchased an upgrade plan, you can cancel that plan in your Manage Purchases dashboard at https://wordpress.com/me/purchases

  Here’s more on cancelling a WordPressdotcom plan https://en.support.wordpress.com/domains/faq-renewing-and-canceling/#canceling-your-plans-and-domains

  Let us know if you need any further information.

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  danielahuberch · Member · Jan 29, 2019 at 10:33 am

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  Hi! I can only upgrade there…there is only a button “upgrade now”. And no, my plan is not free, I paid about 260 Dollars. Could it be that it’s already canceled? How do i find out?

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  themagicrobot · Member · Jan 29, 2019 at 6:20 pm

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  As your other thread has been closed before you replied can you confirm the full address of the domain and the WordPress.com upgrade you wish to cancel in case you registered them under a different account. I note that danielahuber.com was registered ten days ago but at ch-meta.net, not here at WordPress.com.

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  staff-doublebassd · Staff · Jan 29, 2019 at 9:29 pm

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  Hi there,

  I see that under your account, the mapping subscription for danielahuber.com along with the Premium and Business Plans you purchased were cancelled back on 1/22. We processed the refunds and they usually take 7-10 business days to post to your account. So, you should see the funds on your bank statement shortly. To view your receipts confirming the refund, please visit https://wordpress.com/me/purchases/billing

  Thanks,

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  danielahuberch · Member · Jan 30, 2019 at 2:30 pm

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  Awesome! Thanks a lot. I never got a confirmation, so I didn’t know that my cancellation attempt actually went through. That’s a relief. Thank you!