Cancel subscription

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  rhondasuite · Member · Apr 26, 2019 at 4:11 pm

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  I want to cancel services so I’m not charged. Thank you

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  arvindsinghu · Member · Apr 27, 2019 at 12:09 pm

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  Hi there,

  Can you share your Website URL hosted with WordPress.com?

  Thanks !!!

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  arihan1 · Member · Apr 29, 2019 at 1:58 am

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  Hi, I’d like to cancel further subscription on deansart.net

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  arihan1 · Member · Apr 29, 2019 at 2:04 am

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  then please disable disable auto-renew of the current plan.
  thanks!

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  arvindsinghu · Member · Apr 29, 2019 at 7:15 am

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  Hi @arihan1,

  Log in to your WordPress.com account and go to https://wordpress.com/me/purchases to cancel what you no longer want.

  You can also find refund policy here:

  Refund a Purchase

  However, now you can also directly get in connect with WordPress.com billing team by filling this form at wpchrg.wordpress.com .

  I am adding a modlook tag for staff intervention.
  They are the one who can provide you with an exact solution.

  Thanks !!!

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  gemmacevans · Member · Apr 29, 2019 at 11:18 am

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  Hi rhondasuite,

  I noticed your account has been closed since opening this thread. If this was done in error, please reply to the confirmation email we sent when the account was closed so we answer your questions there.

  
  @arihan1 — I see you were chatting with one of our Happiness Engineers and they sent a follow up email to the address on your Account Settings page. Please check your inbox and reply there, so we can look at the next steps.