cancel subscription

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  anuraagakhouri · Member · Aug 23, 2021 at 10:20 am

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  Hi, can you please cancel my subscription. my site for username @anuraagakhouri with old name simplydevoted.in is currently not working. I had discontinued usage of the site last year. I have been charged subscription in July which is ok but dont want to be charged in the future. The site is not working for most options including deleting account, accessing my site, etc. Thanks, Anuraag

  The blog I need help with is: (visible only to logged in users)

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  zigzagboogaaloo · Member · Aug 23, 2021 at 11:05 am

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  Hello there,

  Hope all is well with you!

  Thank you for reaching out to us and I am sorry to hear that you have decided to leave WordPress.com.

  I understand that you wish to cancel your subscription for your site, simplydevoted.in. You had discontinued usage of the site last year but have been charged for subscription in July.

  You had been facing some issues with your site and was not able to access and delete your site.

  Please note that you are only able to delete your site once all subscriptions has been cancelled.

  You can refer to this support document for further information on cancellation.

  https://wordpress.com/support/manage-purchases/

  I hope that you will reconsider and continue staying with us at WordPress.com.
  However, should you chose to move on, you can always come back.

  Please do let us know if you have any additional questions, we are more than happy to help!

  Stay safe.

  Max