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  • Unknown's avatar

    I was charged $66.00 on 12/1/21. I didn’t even know I had a WordPress recurring payment. I would like the $66.00 refunded. I am permanently deleting my account/any subscriptions. I already have a website that was professionally designed, so I don’t know how this happened.

    Thank you.
    Dawn De Wulf

    I don’t have a site with WordPress.com yet

  • Unknown's avatar

    Hello

    To get the refund please refer to this Support page here: https://wordpress.com/support/refunds/#how-to-get-a-refund

    Note that After processing, refunds usually take about seven to ten business days to appear on your statement. For credit card refunds, it could take up to 1-2 billing cycles for the refund to show up. International refunds can take even longer to reach you. Your financial institution is going to be able to tell you when to expect the refund and how it will be listed on your statement

    Also, I will tag. this thread to other support staff for further assistance.
    Regards

  • Hi there,

    We have no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

    Please use the following tool to determine if the purchase you’re referring to is associated with WordPress.com or not.

    Why was I charged?

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