Cancel Subscription
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I need to cancel the subscription for my website, but now that the URL has changed I can’t access it.
Self-declared URL: alderleafarm.com
Jetpack: Unknown
WP.com: UnknownThe blog I need help with is: (visible only to logged in users)
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Hi there,
Apologies, but we can’t help with your issue directly because we don’t host alderleafarm.com on our WordPress.com managed hosting.
To explain, we are a fully managed hosting provider and use a custom server environment that is optimized for WordPress, provides built-in security and performance improvements, as well as in-house support for your site questions. You can learn more about the performance and security benefits of our managed hosting here: https://wordpress.com/hosting/
Because of the way we’ve optimized our service, we also use a customized version of WordPress that is different (under the hood) from what you use at your current provider. As a result we don’t have a direct connection to your site, and we don’t have control any billing you have set up with your current provider.
The good news is that your hosting provider may be able to help in this instance since they would manage your billing directly. I recommend contacting your current provider for further assistance since they are in the best position to help. Thanks!
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