Cancel subscription

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  powerfull31favor · Member · Mar 3, 2024 at 11:49 pm

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  Hi this is Maria Sturdevant,

  I emailed awhile back about canceling my WordPress because I haven’t used it for over a year. I have a charge of $70 on my account I am wondering if I can get any reimbursement?

  Thank you

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Mar 5, 2024 at 9:08 am

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  Hi there,

  It appears there has been a misunderstanding regarding the charges. I couldn’t find any record of a $70 charge on your account. Instead, what I found were a few charges amounting to $7 each. These were for a monthly plan you had subscribed to, which has now expired.

  To get a detailed view of all transactions, you can visit your Billing History page on your account. This page will provide you with a comprehensive overview of your billing activity and clarify any discrepancies you might have noticed.

  Additionally, if you’re still uncertain about the charge you’ve mentioned, I recommend using our tool at https://wpchrg.wordpress.com/. This tool is designed to help you determine if the charge is indeed associated with WordPress.com or if it might be related to another service.

  If you have any more questions or need further assistance, please don’t hesitate to get in touch.