CANCEL SUBSCRIPTION
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Hello, It turns out that my company is already using wordpress. I do not need the second subscription as of now. Please cancel it as soon as possible. thanks!
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@innovativeh2o
Thanks in advance for using this link to create your own thread https://en.forums.wordpress.com/?new=1 -
@60eastgallery
Your site linked to your username has not been set up as yet.Be aware that I typed modlook into the sidebar tags on this thread for a Staff follow-up.
* Exactly which upgrade did you subscribe to, please?
If you purchased the domain through wordpress.COm then Staff need to know if you want to use the domain URL on another site or not.
- What is the URL of the domain?
- What is the underlying .wordpress.com URL?
- Which username account registered the underlying .wordpress.com URL and purchased the upgrade?
Every WordPress.COM blog has a sole owner. It is the person with the WordPress.COM username account who registered the blog under that username account and a single associated email address, and who is the original Admin of the blogs registered under that username account.
You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and cancel any upgrade.
WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.
The refund period for Domain Registrations and Renewals is 48 hours and is clearly stated here. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Note: It takes from 1 – 2 weeks for the refund to be received.
Provided you are logged in under the exact same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel domain mapping and request a refund from your dashboard > Store > My Upgrades. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades
Please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
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Hello 60eastgallery!
I checked your account and found that you already canceled and got a refund for your upgrade. Let us know if you have any other question. :)
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innovativeh2o, like @timethief suggested, please, next time create a new thread for your situation.
You can manage your subscriptions going at:
https://wordpress.com/purchases
Here is more information that can be useful:
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How can I possibly cancel my subscription???? Just got charged through Paypal for another year and I don’t even use it. PLEASE HELP ME GET THIS CANCELED AND GET A REFUND!!!
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@scicardo
Please use this link to create your own thread https://en.forums.wordpress.com/?new=1 and include all relevant URLs in it when you do that, please. -
scicardo, we’re going to follow up through your thread: https://en.forums.wordpress.com/topic/cancel-my-subscription-17
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I cancelled my subscription the day I purchased it online and still reflecting my bank statement and haven’t received the refund. Can you please make the refund. Thanks and I appreciate your help.
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yeytrend, I checked your account and found that the refund was made already, you can check the receipt on the link below:
https://wordpress.com/me/billing
Here is more information about refunds:
I suggest you get in contact with your bank to check why it’s not showing yet.
Also, I would like to ask you to, please, create your own new thread if you have another question.
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