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  homelovemarket · Member · Mar 4, 2016 at 5:18 pm

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  when i select manage account, the only option for me is to upgrade.
  Please cancel my account, i do not want to be charged again

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Mar 4, 2016 at 5:21 pm

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  What is the charge you refer to for? Why were you charged?

  Note: Automattic Inc. https://automattic.com/ owns WordPress.com and other products too likes Akismet and VaultPress, etc. so this could be a charge related to one of them. It’s important to know that each charge is sent to a the registered email address for each username account so if you have more than one username account that could be confusing you.

  To address any and all billing issues like this one we can click https://wpchrg.wordpress.com/ and we can also use this form (which works even when the main contact form is closed): http://en.support.wordpress.com/contact/?whywasi=charged

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  staff-ozmodiar · Staff · Mar 4, 2016 at 10:04 pm

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  I do not see any upgrades associated with the WordPress.com account you are posting from.

  More information would help here. What site is this for?

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  timethief · Member · Mar 7, 2016 at 12:19 am

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  staff-ozmodiar
  This is just to say thanks for all the follow-ups on threads I mark with modlook that you do. I appreciate you and always ghost your responses, so I have better ones the next time the same question is asked.

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  staff-ozmodiar · Staff · Mar 7, 2016 at 2:49 am

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  No problem Timethief. If a thread like this is tagged, I figure a staff reply will be helpful in one way or the other. Even if it is just to back up what you had previously said.