Cancel subscription

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  richardwatersdotcom · Member · Apr 1, 2016 at 7:50 pm

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  I do not wish to renew automatically, but cannot find the option to cancel.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 1, 2016 at 7:55 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: If you purchased a domain URL through wordpress.com and wish to keep it to use it on another site then, of course, there will be no refund for that portion of the upgrade.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  If you have any difficulty please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-doublebassd · Staff · Apr 26, 2016 at 7:00 pm

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  Hey there,

  As @Timethief mentioned, you must be logged in as the administrator of the account associated with the upgrade in order to cancel it. The username that you contacted us from is not associated with the upgrade.

  If you post in this thread from the associated account, I’d be happy to look into canceling the subscription. Let me know if you have any questions.

  Thanks!

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  richardwatersdotcom · Member · Apr 27, 2016 at 7:52 pm

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  Can you please confirm that the account is terminated, the blog has been taken down. I am partially sighted and can no longer use the account. I do not wish to continue with it. I only have a free subscription showing on the account. Thank you.

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  staff-doublebassd · Staff · Apr 27, 2016 at 7:59 pm

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  Hi there,

  I checked the blog http://richardwatersdotcom.wordpress.com/ has indeed been deleted. Let me know if you have any questions.

  Thanks!