Cancel subscription permanently

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  gabbygalore1 · Member · Jun 18, 2021 at 1:03 am

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  Just want my account permanently deactivated

  The site I need help with is gabbygaloredotcom.wpcomstaging.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

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  supernovia · Staff · Jun 18, 2021 at 2:22 am

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  Hi, no problem; we just need to get that site downgraded properly so you can delete it.

  And while I understand you are deleting it, we do need to confirm:

  Downgrading will remove any third party themes or plugins you’ve added. You may also lose other changes and content you’ve made since adding them. Can you confirm this is fine with you? If you need anything from the site, please export the site and media first:
  https://wordpress.com/support/export/

  Please confirm with us here when you’re ready, and we’ll get that done. Thanks!

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  gabbygalore1 · Member · Jun 18, 2021 at 2:19 pm

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  Done

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  helper-heroponriki · Member · Jun 18, 2021 at 2:37 pm

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  Thanks for confirming! I’ve downgraded that site for you. You should be able to delete your account now.

  Let us know if you still have trouble!