Cancel subscruption

  • Unknown's avatar
    bagchewer · Member ·

    Cancel subscription

  • Unknown's avatar
    timethief · Member ·

    Which upgrade did you purchase?

    Are you logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered each site and purchased the premium theme for the site?

    What’s key are (1) the URL of the site the theme was purchased for, and (2) exactly which username account purchased that theme for that site.

    WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

    Note: It takes from 1 – 2 weeks for the refund to be received.

    You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  • Unknown's avatar
    timethief · Member ·

    I believe you may mean that you want to delete your username account.

    Accounts cannot be deleted so we cannot be impersonated by anyone registering and using the same username in the future. Also note that Automattic Inc. owns wordpress.COM and also many other products and services listed here https://automattic.com/ that do require a wordpress.COM account. Therefore, account deactivation is provided and account deletion is not provided.

    Registering an account here required
    (1) your consent to the Terms of Service http://wordpress.com/tos/ and all policies made under it found in the support docs like this one http://en.support.wordpress.com/deleting-accounts/,
    and
    (2) an email address.

    Any personal information you posted anywhere was posted voluntarily. Both the email address and personal information can be removed or replaced at any time.

    You may want to read this support doc:
    Private User Data https://en.support.wordpress.com/private-user-data/ and other information disclosed in the privacy policy https://automattic.com/privacy/

    Here’s how to deactivate your account:
    Although username accounts are not deleted, so you cannot be impersonated and have your reputation affected by anyone registering the same username in the future, there are steps you can take that amount to removing all personal information and result in leaving only a throwaway email address behind. http://en.support.wordpress.com/deleting-accounts/

    1. You can go to My Account->Edit Profile and remove all data except the account name and an email address. Create a throwaway email address and change the account email to that throwaway address. This only leaves the username behind.

    2. To unsubscribe from email sent to you from WordPress.com, go here and click on “Block all subscription emails from WordPress.com”:
    https://wordpress.com/settings/notifications/

    3. To ensure the account is locked up tightly, visit this site, generate a password of 15-20 characters, and change the account password to it:
    http://www.thebitmill.com/tools/password.html

    4. To hide your Gravatar profile, login and on the bottom right hand corner of your Gravatar profile page you will find a “hide” button visible only to you that you can click. http://en.gravatar.com/support/profile-privacy

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