cancel support request for password recovery

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  prozentime · Member · Sep 19, 2013 at 5:00 pm

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  i made a request to recover my account, cause i had forgotten my password.
  Today i remembered my password correctly and so the problem is resolved.

  now i just want to let know, that support in that case is no longer needed, to prevent waisting efforts.

  How can i cancel my support-request?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 19, 2013 at 5:17 pm

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  There’s not way of doing that just ignore the email when you recieve it.

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  auxclass · Member · Sep 19, 2013 at 5:26 pm

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  Or if the email comes from a staff member – reply that you remembered the password and no further help is needed – then they can close out any ticket they opened for you

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  timethief · Member · Sep 19, 2013 at 5:29 pm

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  It’s automatically sent by software.

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  auxclass · Member · Sep 19, 2013 at 5:36 pm

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  But if they went to the “More Help” needed stage – there is a point they end up with a staff person if I understand what the staff have said in the forum from time to time, since they start looking at only things an Admin on a site would know

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  prozentime · Member · Sep 21, 2013 at 6:24 pm

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  thanks for your helpful replies timethief & auxclass.

  meanwhile i received a mail from staff member, as auxclass supposed, and replied as suggested to close the ticket.

  even if it seems, according with timethief, to be still automatically send, my initial intention has been to obviate any further efforts including redundant mail-traffic …

  … which admittedly might have been slightly overacted indeed ;)