Cancel the auto-renewal subscription of suspension

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  saohwa · Member · Mar 19, 2021 at 9:20 am

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  Hello

  I subscribed “Storefront Extension Bundle” since 2017 and I don’t think so that I have chosen the “auto-renewal” option.

  My site web has been closed on 2018. (www.otete.fr)

  How can I get a refund processing of the 2 years (2019, 2020) no-using service about your product, please?

  Hope to have a quick answer from you.

  Warm regards.

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Mar 19, 2021 at 11:50 am

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  Hello there,

  Many thanks for reaching out.

  That sounds like a WooCommerce purchase – for help regarding that transaction, you would need to reach out to WooCommerce support here: https://woocommerce.com/my-account/create-a-ticket/

  I hope this helps.