Cancel the subscription and Refund

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  matttheconqueror · Member · Feb 25, 2021 at 11:13 am

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  Hi, I want to cancel my subscription and get the refund. Please suggest the process.

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  staff-doublebassd · Staff · Feb 25, 2021 at 1:34 pm

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  Hi there,

  I would be happy to assist you in canceling and refunding your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. To confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into refunding the subscription purchase.

  Let me know if you have any questions.

  Thanks!