CANCEL the theme upgrade

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  jennamilne · Member · Jan 26, 2015 at 5:48 am

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  I was trying to upgrade to premium to alter a small part of a theme I was happy with, instead it upgraded to a theme I did not want and when I click to cancel and refund it nothing happens.

  Please refund ASAP, this is so annoying.

  The blog I need help with is: (visible only to logged in users)

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  clickysteve · Staff · Jan 26, 2015 at 1:08 pm

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  Hey there,

  Sorry to hear you’ve had hassle! I’ve gone ahead with the cancellation and 75AUD refund of the theme Veeva for you. Please be aware that it can take up to 7 days for the transaction to show up on your statement, though it usually happens much quicker than that!

  All the best :)

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  jennamilne · Member · Jan 26, 2015 at 3:19 pm

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  Thank you SO much!