Cancel theme purchase

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  themasklifee · Member · Apr 6, 2016 at 6:35 pm

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  Hi,

  I purchased a theme earlier on and would like to cancel my purchase.
  Could you please tell me the steps.

  Thank you

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 6, 2016 at 6:37 pm

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  Hi there,

  See here first https://en.support.wordpress.com/premium-themes/

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  You have to be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard, cancel any upgrades, claim a refund for any qualified upgrades, and disable auto-renew. Dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades