Cancel this plan

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  hertext · Member · Jun 21, 2017 at 12:06 pm

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  Hi There,

  I need to cancel whatever premium plan we have, we do not use it.

  The blog I need help with is: (visible only to logged in users)

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  justjennifer · Member · Jun 21, 2017 at 12:41 pm

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  You do need to be logged in with the username account that purchased the plan in order to cancel it. Once you are logged in with that account, you should be able to cancel the auto renew here: https://wordpress.com/me/purchases

  https://en.support.wordpress.com/faq-renewing-and-canceling/

  Let us know if you have any other question.

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  gemmacevans · Member · Jun 22, 2017 at 9:05 am

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  Hi hertext,

  The Premium plan for electricsdownunder.wordpress.com is owned by another account. Please ask to electricsdownunder01 to login and cancel it on their Manage Purchases page. The plan includes a domain so please only cancel it if you are sure you won’t need the domain again in the future.

  If electricsdownunder01 has any problems, they can login and reply here.

  Thanks!