Cancel this renewal

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  session2011 · Member · Dec 23, 2018 at 9:24 pm

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  Please cancel this. I do not want it renewed
  Receipt #33698308

  The blog I need help with is: (visible only to logged in users)

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  thebud15 · Member · Dec 23, 2018 at 10:02 pm

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  Hi there!

  Happy to look into this and get it taken care of. Could you let us know a bit more information, such as the amount of the charge and the domain of the site this charge relates to?

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  session2011 · Member · Dec 24, 2018 at 3:23 am

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  The domain for my site is:
  session11dotorg.wordpress.com.

  please cancel the $114.00 in renewal fees you charged me today. I do not want to renew.

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  kokkieh · Staff · Dec 24, 2018 at 5:44 am

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  Hi there,

  The site, session11dotorg.wordpress.com, is on our free plan and the account you’re using to post here hasn’t owned any upgrades with us since 2012.

  The receipt number you gave matches the recent renewal of a premium plan and the domain, grizlets.org, owned by the WordPress.com account, swibold. We can only cancel and refund the upgrades with confirmation from that account, so please log in as swibold and comment here to confirm, and we can take care of it for you.

  Also note that if we cancel the domain it will not become available immediately, and you might not be able to use the same domain again in future, here or somewhere else.