Cancel trial

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  thesuccessmastery · Member · Jan 15, 2015 at 8:52 pm

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  I wish to cancel my account in full including the trial I signed up for 2 days ago, however you do not offer any links or buttons to allow me to cancel. I DO NOT want my card charged on the 27th of January. I would appreciate if you would permanently delete my account and remove my debit card number from your system.

  The blog I need help with is: (visible only to logged in users)

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  thesuccessmastery · Member · Jan 15, 2015 at 9:04 pm

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  I have tried locating the store option in my drop downs to delete my trial, it does not exist. I have tried deleting my account which apparently I did successfully, however I can still log in to it and see in the billing section that I am scheduled to be charged $99 come January 27th. I really want the trial canceled and would appreciate anyones help on the subject.

  Thank you

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  gracejiyoung · Member · Jan 15, 2015 at 11:04 pm

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  Hi there,

  I have removed the Premium Free Trial from your account so that you will not be charged.

  I see that you added a Domain Mapping ($13) for thesuccessmastery.com on the 13th. That transaction has gone through. Would you like me to refund you and remove that from your account as well?

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  thesuccessmastery · Member · Jan 16, 2015 at 1:04 am

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  @gracejiyoung YES! Please thank you, i’m sorry for the hassle! Thank you so much for you prompt help!

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  gracejiyoung · Member · Jan 16, 2015 at 6:00 am

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  Thanks for the confirmation. You have been completely refunded and the domain mapping has been removed from your account. Please note that it may take up to a week for the refund to show up in your bank account.

  Cheers!