cancel upgrade

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  theurbancocktail · Member · Feb 27, 2015 at 5:10 pm

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  I clicked to cancel upgrade. Bank statement shows debit of $99. I filed a claim with my bank to dispute this . I would greatly appreciate that refund. I don’t wish to upgrade. My computer froze and when the page came back up I could not cancel upgrade. My email is (email visible only to moderators and staff) and alternate email is (email visible only to moderators and staff). phone number 941-524-2402. Your cooperation greatly appreciated.

  The blog I need help with is: (visible only to logged in users)

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  thatrobyn · Member · Feb 27, 2015 at 7:23 pm

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  Hey there!

  If you have disputed the charge with your bank, the funds are no longer ours to refund. You must cancel the chargeback with your bank. Then, I’m happy to refund your $99.

  Please let me know when this is done, and I can help further.

  Many thanks!