Cancel Upgrade

• 

  kirijax · Member · Dec 11, 2012 at 6:47 am

  • Copy link
  • Add topic to favorites

  What do I need to do to cancel my upgrade? It won’t allow me to do some things I had hoped for so please cancel my upgrade. Thanks.

  The blog I need help with is: (visible only to logged in users)

• 

  samiejojo · Member · Dec 11, 2012 at 3:28 pm

  • Copy link

  If you are within the 30 day refund period you can cancel yourself.
  Cancel Upgrade

• 

  kirijax · Member · Dec 11, 2012 at 5:11 pm

  • Copy link

  I’ve tried before and it tells me to contact staff.

  So again, what do I need to cancel my upgrade? Thanks.

• 

  samiejojo · Member · Dec 11, 2012 at 5:18 pm

  • Copy link

  you will have to contact staff here to have them personally help you:
  Contact Page

  Hope that helps!

• 

  timethief · Member · Dec 11, 2012 at 6:10 pm

  • Copy link

  Please note these pages are available from your dashboard:
  Store > My Upgrades
  Store > Billing History

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  Provided you are logged in under the same username account that purchased the upgrades, you can request a refund yourself directly from the Store section of your Dashboard
  http://en.support.wordpress.com/upgrades/#refunds
  If you purchased a bundle of upgrades see here > http://en.support.wordpress.com/bundles/#canceling-a-bundle

• 

  kirijax · Member · Dec 11, 2012 at 6:16 pm

  • Copy link

  Tried that, And after clicking the confirm button in the email, it told me to contact support directly. Did that so thanks anyway.

• 

  timethief · Member · Dec 11, 2012 at 6:45 pm

  • Copy link

  You’re welcome.