cancel upgrade and close account

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  linekamstrup · Member · Mar 7, 2019 at 10:32 am

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  I would like to close my account and cancel the upgrade that you have billed my account with – the money says reserved at my account and how do I stop this transfer?

  The blog I need help with is: (visible only to logged in users)

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  kruttikaphalke · Member · Mar 7, 2019 at 11:35 am

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  Hi there,

  Please share the site URL for which you have to cancel the upgrade.

  Tagging this thread with MODLOOK so staff can help you with this issue.

  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thanks!

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  staff-zinnia · Staff · Mar 7, 2019 at 3:44 pm

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  Hi –

  Please share more details if possible. The account you’ve used to contact us from does not have any charges or upgrades associated with it.